GRAND RAPIDS (WZZM) -- Several people hoping to see a Tigers game are out hundreds of dollars because their bus didn't get them to Detroit.
13 On Your Side exposed Dadds Magic Bus in 2009 and again in 2011. Now, two more groups have come forward saying they didn't get the service they paid for.
"When we got there, there was no bus," says Jenae Jackson. She and her friends purchased a package online through Dadds Magic Bus for a Tigers game on May 11, 2013.
When they got to the pickup location in Grand Rapids at 3 p.m., the bus wasn't there. "She said I'll check for you, don't panic. I said, OK, we're supposed to leave in seven minutes, I have 29 people waiting."
Jackson texted back and forth with the office manager who said the bus driver was lost. The Tigers game started at 7 p.m. "We waited until 5:45 and a bus never showed up."
Jenae's group never got to the game.